Home > Term: receiver-dispatcher
receiver-dispatcher
A professional who receives and records requests for emergency road service from automobile club members, and dispatches tow truck or service truck to stranded vehicle. Respnsibilities include:
- Answers telephone and obtains and records on road service card such information as name of club member, location of disabled vehicle, and nature of vehicle malfunction.
- Routes card to dispatch station, or relays information to service station or tow truck in motorist's vicinity, using telephone or two-way radio.
- May locate site of stranded vehicle, using maps.
- May maintain file of road service cards.
- Sõnaliik: noun
- Valdkond/domeen: Professional careers
- Category: Occupational titles
- Company: U.S. DOL
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Looja
- Jason F
- 100% positive feedback
(United States of America)