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receiver-dispatcher

A professional who receives and records requests for emergency road service from automobile club members, and dispatches tow truck or service truck to stranded vehicle. Respnsibilities include:

  • Answers telephone and obtains and records on road service card such information as name of club member, location of disabled vehicle, and nature of vehicle malfunction.
  • Routes card to dispatch station, or relays information to service station or tow truck in motorist's vicinity, using telephone or two-way radio.
  • May locate site of stranded vehicle, using maps.
  • May maintain file of road service cards.
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Looja

  • Jason F
  • (United States of America)

  •  (V.I.P) 16216 points
  • 100% positive feedback
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