Home > Term: personal service representative
personal service representative
A professional who visits agents, tie line customers, and private wire patrons to demonstrate to employees use and operation of telegraph equipment and facilities. Respnsibilities include:
- Demonstrates use of telegraph equipment and operating procedures.
- Explains rates and company services.
- Consults with customers concerning communication needs and suggests methods of eliminating operational difficulties.
- Suggests modifications of customer's private wire switching equipment.
- Prepares written reports of services rendered to customers, including descriptions of difficulties encountered.
- Aids in development and preparation of operating procedures.
- Sõnaliik: noun
- Valdkond/domeen: Professional careers
- Category: Occupational titles
- Company: U.S. DOL
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Looja
- Jason F
- 100% positive feedback
(United States of America)