Home > Term: passenger service representative
passenger service representative
A professional who renders variety of personal services to airline passengers requiring other than normal service, such as company officials, distinguished persons, foreign speaking passengers, invalids, and unaccompanied children. Respnsibilities include:
- Greets and escorts distinguished persons to lounge or waiting area.
- Transports special passengers between lobby and boarding area, using electric cart.
- Gives aid to ill or injured passengers and obtains medical assistance.
- Informs relatives of passengers whereabouts and condition.
- Assists elderly persons and unaccompanied children in claiming personal belongings and baggage.
- Prepares baby food for mothers with infants.
- Accompanies foreign speaking passengers, or aliens traveling without visas, aboard airplane and introduces them to airplane-flight attendant.
- Arranges for air commuter and ground transportation.
- Teletypes or telephones down-line stations regarding special services for arriving passengers.
- Sõnaliik: noun
- Valdkond/domeen: Professional careers
- Category: Occupational titles
- Company: U.S. DOL
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Looja
- Jason F
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(United States of America)