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information clerk-cashier

A professional who cashes checks for patrons and provides information concerning racetrack activities. Respnsibilities include:

  • Receives specified amounts of monies from money room for check-cashing funds.
  • Examines patrons' credentials and cashes checks.
  • Directs patrons to such facilities as betting and paying windows and food and beverage concessions.
  • Resolves patrons' claims of winning tickets not honored by parimutuel-ticket cashier.
  • Examines tickets under fluorescent light to verify watermark and establish validity.
  • Confers with payment personnel to effect payment or refers disputed claims to supervisory personnel for resolution.
  • Keeps records of customer complaints and suggestions regarding facilities and submits records to supervisory personnel.
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Looja

  • Jason F
  • (United States of America)

  •  (V.I.P) 16216 points
  • 100% positive feedback
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