Home > Term: clerk-operator
clerk-operator
A professional who relays telegraph and radio messages by telephone. Respnsibilities include:
- Calls addressee, using telephone directories and card indexes to locate telephone number.
- Reads message and spells misunderstood words, using phonetic alphabet.
- Solicits reply to promote sale of services.
- Records message to be sent, using pen, pencil, or typewriter.
- Suggests rewording, if necessary, for clarity and conciseness.
- Quotes rates, explains classifications, and reads sample messages to aid customer in preparing message.
- Counts message units, reads rates in rate book, and records rate on customer bill.
- May operate telephone switchboard equipment.
- Sõnaliik: noun
- Valdkond/domeen: Professional careers
- Category: Occupational titles
- Company: U.S. DOL
0
Looja
- Jason F
- 100% positive feedback
(United States of America)