A professional who interviews customers applying for charge accounts. Responsibilities include:

• Confers with customer to explain type of charge plans available.
• Assists customer in filling out application or completes application for customer.
• Reviews applications received by mail.
• Files credit applications after credit department approves or disapproves credit.
• May check references by phone or form letter and notify customer of acceptance or rejection of credit (credit clerk).
• May verify entries and correct errors on charge accounts (customer-complaint clerk), using adding machine.
• May answer credit rating requests from banks and credit bureaus.
• May issue temporary shopping slip when credit references appear satisfactory.