A professional who directs and coordinates, through subordinate supervisory personnel, air transport terminal cargo and ramp activities to provide fast and efficient services for clients and passengers. Responsibilities include:

• Reviews data on incoming flights, such as scheduled or estimated times of arrival or departure, destinations and downline station stops, and air cargo and passenger manifests in order to plan work activities.
• Directs preparation of loading plans for each departing flight, and confers with supervisory personnel to ensure workers and equipment are available for air cargo and baggage loading, unloading, and handling activities and for ramp service activities.
• Analyzes reports and records of operations and inspects facilities to determine effectiveness of existing methods and procedures and physical condition of facilities and equipment.
• Prepares and submits recommendations designed to improve efficiency of cargo and ramp services.
• Investigates causes of accidents and recommends safety measures for preventing further occurrences.
• Reviews performance evaluations of personnel for conformance to standards, recommends personnel actions, and directs and coordinates training activities to increase workers' efficiency and proficiency.
• Interprets and enforces, through supervisory personnel, company policies, procedures, and safety regulations.